Manager, Corporate Trust Sale & Client Services

Siam Commercial Bank (Chatuchak, Bangkok City, Thailand)

Bangkok, Thailand

As Thailand’s first bank, Siam Commercial Bank firmly grows and want to be “The Most Admired Bank” in Thai people’s heart. Our secret that always hold customers’ heart with us as are the best service from our staff and continually product inventions to serve all type of our customers. Thanks to the talent that comes and stays with us, we continue to dominate the kingdom’s banking industry through innovative products and services. That’s why we are always on a lookout for driven, responsible and enthusiastic people to join our team.

Detail posisi

You're responsible for driving the growth of the Corporate Trust business by identifying new prospects and maintaining strong relationships with existing clients to achieve revenue targets. You'll also manage post-sales activities to enhance customer satisfaction with Corporate Trust products and services, contributing to sustained revenue generation.

Kewajiban

Sales
• Focus on marketing and sales functions for Corporate Trust Services, acquiring new business, managing client relationships, and achieving assigned revenue targets
• Develop and execute marketing strategies and account plans, ensuring consistent updates to customer profiles and building up a strong pipeline of prospects each month
• Monitor competitive activities and market trends, collaborating with internal teams (Product Team, Operations Group, and other departments) to deliver tailored solutions to clients that support business expansion and/or business origination
• Prepare and manage client-facing materials, including quotations, proposals, agreements, presentations, and other related documents (e.g. POA, SLA, call reports, deal reports for review, and internal memos relating to special request) to support business development and client requests
Client Services
• Serve as the primary contact for clients, addressing inquiries, resolving issues, and conducting client service reviews
• Maintain regular communication with clients to identify gaps, uncover new business opportunities, and support sales efforts
• Collaborate with internal teams (e.g. RMs, Sales, and Operations) to ensure smooth resolution of client concerns and manage the end-to-end process of account openings, closings, and maintenance

Kualifikasi

• Bachelor or Master's Degree in Marketing, Business Administration, or a related field
• Minimum 3 years of experience in sales and marketing, or sound knowledge in Securities Industry is preferable
• Knowledge or background in Capital Markets, Securities Services, and Settlement processes (e.g., flow of funds and overseas settlement flows)
• Understanding of the trade lifecycle and settlement processes (local and overseas), from execution to settlement and asset servicing, to effectively advise and resolve issues
• Proficient in spoken and written English