Insurance Process & Operation Officer
Detail posisi
The Insurance Process & Operations Officer is responsible for analyzing and optimizing operational processes to improve efficiency, reduce turnaround times, and increase overall productivity.
Kewajiban
• Understand business objectives, user requirements, and key performance indicators for assigned projects
• Conduct end-to-end user acceptance testing (UAT) for enhancements and improvements
• Analyze current processes to identify areas for improvement and develop strategies to enhance efficiency and productivity
• Implement process changes, monitor their effectiveness, and evaluate operational performance
• Collect and analyze data, preparing detailed reports and presentations for management
Kualifikasi
• Bachelor's degree or higher in Business Administration, Operations Management, or a related field
• At least 1-3 years of working experience in the insurance industry
• Proven experience in process improvement, operations management, or a similar role
• Experience with process improvement methodologies and tools
• Result-oriented, positive attitude with strong analytical and problem-solving skills, and a self-starter