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Seller Operations (Shopee)

Shopee (thailand) Company Limited (Bangkok, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support. Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies. Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE.

Detail posisi

The Seller Operations position at Shopee involves developing and managing policies for seller operations, conducting market research, leading projects, and providing support to stakeholders.

Kewajiban

• Develop, implement, and manage policies to govern seller operations on the platform.
• Conduct comprehensive research on market policies, regulations, and trends affecting e-commerce sellers.
• Lead and oversee projects related to policy implementation and enhancement, collaborating with cross-functional teams.
• Monitor and analyze seller performance metrics to identify areas for policy improvement and optimization.
• Communicate policy updates and changes effectively to internal stakeholders and sellers.
• Provide guidance and support to internal stakeholders or sellers regarding policy adherence and best practices.

Kualifikasi

• Bachelor's Degree in Business Administration, Economics, or a related field.
• Proven experience in project management, ideally within e-commerce or related industries.
• Strong research and analytical skills with the ability to interpret policy articles and regulations.
• Excellent communication skills, both verbal and written, with the ability to articulate policies clearly and concisely.
• Ability to work independently and collaboratively in a cross-functional team environment.
• Detail-oriented with a strong sense of accountability and ownership.
• Excellent communication skills in Thai and English (verbal & written).
• Proficiency in MS Office or G-Suite, including Word and Excel/G-Sheet.
• SQL coding skills are a plus.