Customer Service Executive
Sherwin-Williams (Indonesia)
Indonesia | Jawa Tengah
Jadilah pertama yang melamar
Terakhir diperbarui 1 minggu yang lalu
Sales Manager
Sherwin-Williams (Indonesia)
Indonesia | DKI Jakarta
Jadilah pertama yang melamar
Terakhir diperbarui 4 minggu yang lalu
Sales Manager
Sherwin-Williams (Indonesia)
Indonesia | DKI Jakarta
Jadilah pertama yang melamar
Terakhir diperbarui 1 bulan yang lalu
Customer Service Executive
Detail posisi
Kewajiban
โข Work closely with internal department and provide service support to customers and stockist
โข Assist Management to retain / attract new customers and ensure that sales / stockist achieve their budgeted sales / profit targets set
โข To ensure the following are done (local sales)
โข Documents / records are properly updated and filed (invoices, DN, CN, Sales Tax (CJ5 & exemption), quotation, complaint report, field report, customer configuration report, and correspondence).
โข No over stocking of finished goods (FG) especially for special colors / product to minimize dead stock by coordinating with Product Planner
โข Monitoring of FG inventory to ensure sufficient supply of goods to customer at all times before replenishment by liaising with customers / stockists and our Product Planner
โข Reduce repetition of FG request to production for the same product & liaising with Product Planner
โข Knowledge of any discontinuation of FG due to end of project, info to be passed on to related department for further actions
โข Monitoring of all deliveries to customers on time by liaising with Logistics & Production
โข Monitoring of any complaint login and follow ups
Kualifikasi
โข At least more than 2 years of related Customer Service or in Marketing
โข SPM & above
โข Computer literate and interpersonal communication