Valet/Laundry
Detail posisi
Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner. Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a flexible schedule.
Kewajiban
• Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner.
• Deliver Laundry and Clothing to guestrooms.
• Respond promptly to requests from guests, Front Desk, or At Your Service requests.
• Monitor the cleanliness and appearance of laundry/dry cleaning.
• Complete all valet tickets properly to provide proper handling.
• Coordinate all repairs to appropriate persons and pick-up for delivery when completed.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Comply with quality assurance expectations and standards.
• Reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time.
• Perform other reasonable job duties as requested by Supervisors.
Kualifikasi
• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.