Fleet Solutions & CRT Account Manager

Shell (Thailand)

Shell (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

Shell is a global energy company with around 87,000 employees in more than 70 countries. We work together to power progress through more and cleaner energy solutions. We serve more than 30 million customers at almost 46,000 retail service stations every day. Our strategy is to accelerate the transition of our business to net-zero emissions, purposefully and profitably. #PoweringProgress

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Fungsi pekerjaan: Penjualan & Pengembangan Bisnis

Industri: Minyak & Gas, Kimia, Pengelolaan Limbah dan Energi

Detail posisi

The Fleet Solutions & Commercial Road Transport Account Manager is responsible for spearheading sales efforts for fleet solutions, managing customer relationships, and driving revenue growth through tailored solutions and strategic engagement with potential customers.

Kewajiban

• Spearhead the sales efforts for fleet solutions, encompassing the management of sales, development, and expansion of products and services tailored for fleet operations.
• Strategically engage with potential customers to understand their fleet management needs and propose customized solutions that address their challenges effectively.
• Actively manage and nurture customer relationships to ensure satisfaction and loyalty, while also identifying opportunities for upselling and cross-selling within the fleet solutions portfolio.
• Collaborate closely with internal teams to stay abreast of product enhancements and industry trends, enabling informed and value-driven conversations with customers.
• Drive revenue growth by consistently achieving sales targets and contributing to the overall success of the fleet solutions business unit.
• Oversee the designated portfolio by formulating a growth strategy, creating plans, and executing them to achieve both individual and team sales targets, including margin, volume growth, DSO, and other credit KPIs.
• Consistently adhere to Sales 1st Standards, prioritizing pipeline management, streamlining call planning, and enhancing account management through the utilization of Salesforce tools to boost sales productivity and efficiency.
• Drive aggressive value growth by comprehensively understanding value creation and financial aspects, including value drivers, P&L impact, cash flow dynamics, and business deal implications, tailoring offerings to meet customer needs.
• Assist in crafting innovative and intricate Customer Value Propositions (CVPs) to transition from a supplier to a strategic partner, emphasizing value-driven interactions.
• Stay informed about market trends, competitors' strengths, and weaknesses to identify growth opportunities.
• Enhance value for existing customers and Shell through effective value, cross-selling, and upselling techniques.
• Prioritize the acquisition of new business, particularly targeting gold and platinum customers, in alignment with Fleet Solutions customer strategy.
• Analyze and strategize customer business dynamics, product portfolios, service packages, contracts, pricing, credit terms, and debt management.
• Adhere to HSSE Live Saving Rules and Goal Zero principles, demonstrating proactive responsibility in handling HSSE matters.

Kualifikasi

• Relevant bachelor’s degree/Masters are an advantage.
• Relevant sales experience or minimum 3 years’ experience in sales environment.
• Good working knowledge of the customer operations, financials and knowledge of specialist sources of information in knowledge of Salesforce tools.
• Strong IT literacy on all Office Programs.
• Good knowledge of English.
• Proven/track record of competence in negotiation and dealing with external partners.
• Strong interpersonal skills: ability to manage relationships at all levels.
• Strong credibility (or proven willingness and capability to improve) in Personal and business skills.
• Selling and Negotiation.
• Customer Relationship Management.
• Market Awareness.