Sales Administrator (Pattaya City)
Detail posisi
The Sales Administrator position in Pattaya City involves providing support to the sales team and ensuring customer satisfaction through effective communication and administrative tasks.
Kewajiban
• Respond to customer inquiries via phone, email, and chat.
• Assist customers with product information, pricing, and order status.
• Ensure customer satisfaction by addressing concerns and resolving issues promptly.
• Prepare and send quotes, proposals, and sales contracts.
• Process and track sales orders and invoices.
• Maintain customer and sales records in CRM systems.
• Coordinate and schedule meetings, demos, and follow-up calls.
• Prepare sales reports, presentations, and forecasts.
• Maintain up-to-date product knowledge and provide updates to the sales team.
• Assist in the preparation of sales materials and presentations for internal and external use.
• Work closely with the sales team to support their daily activities.
• Liaise between the sales department and other internal teams (e.g., logistics, finance).
• Support marketing efforts by coordinating with the marketing team on promotional campaigns.
• Identify opportunities to streamline sales processes and improve efficiency.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and manage time effectively.
• Analytical mindset with the ability to generate reports and forecasts.
Kualifikasi
• Bachelor’s degree in Business Administration, Marketing, or a related field preferred.
• Proven experience in a sales support, administrative, or customer service role.
• Familiarity with MS Office (Excel, Word, PowerPoint).
• Good command of English and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work independently as well as in a team-oriented environment.
• Customer-centric approach with problem-solving skills.
• Ability to prioritize and manage multiple tasks under deadlines.