Back to job search

Call Centre Officer (Thai) - 1 Year Contract

Sansiri Public Company Limited (Phra Khanong)
Bangkok, Thailand ðŸ‡đ🇭
āļšāļĢāļīāļĐāļąāļ—āđāļŠāļ™āļŠāļīāļĢāļīāļˆāļģāļāļąāļ” (āļĄāļŦāļēāļŠāļ™) āđāļĨāļ°āļšāļĢāļīāļĐāļąāļ—āđƒāļ™āđ€āļ„āļĢāļ·āļ­ āļšāļĢāļīāļĐāļąāļ—āļžāļĨāļąāļŠāļžāļĢāđ‡āļ­āļžāđ€āļžāļ­āļĢāđŒāļ•āļĩāđ‰āļˆāļģāļāļąāļ” āļšāļĢāļīāļĐāļąāļ—āļ—āļąāļŠāļžāļĢāđ‡āļ­āļžāđ€āļžāļ­āļĢāđŒāļ•āļĩāđ‰āļˆāļģāļāļąāļ” āļšāļĢāļīāļĐāļąāļ—āļžāļīāļ§āļĢāļĢāļ˜āļ™āļēāļˆāļģāļāļąāļ” āļšāļĢāļīāļĐāļąāļ—āđāļŠāļ™āļŠāļīāļĢāļīāđāļĨāļ™āļ”āđŒāļˆāļģāļāļąāļ” āļŊāļĨāļŊ āļšāļĢāļīāļĐāļąāļ—āđāļŠāļ™āļŠāļīāļĢāļīāļˆāļģāļāļąāļ” (āļĄāļŦāļēāļŠāļ™) āļŦāļ™āļķāđˆāļ‡āđƒāļ™āļœāļđāđ‰āļ™āļģāļ˜āļļāļĢāļāļīāļˆāļāļēāļĢāļžāļąāļ’āļ™āļēāļ­āļŠāļąāļ‡āļŦāļēāļĢāļīāļĄāļ—āļĢāļąāļžāļĒāđŒāļ‚āļ­āļ‡āļ›āļĢāļ°āđ€āļ—āļĻāđ„āļ—āļĒāļ—āļĩāđˆāļĄāļĩāļœāļĨāļ‡āļēāļ™āļ­āļąāļ™āđ‚āļ”āļ”āđ€āļ”āđˆāļ™āļĄāļēāļāļĄāļēāļĒāļ—āļąāđ‰āļ‡āļ”āđ‰āļēāļ™āļ‡āļēāļ™āļžāļąāļ’āļ™āļēāđ‚āļ„āļĢāļ‡āļāļēāļĢāļ­āļŠāļąāļ‡āļŦāļēāļĢāļīāļĄāļ—āļĢāļąāļžāļĒāđŒāļšāļĢāļīāļŦāļēāļĢāļ­āļēāļ„āļēāļĢāļšāļĢāļīāļŦāļēāļĢāļ‡āļēāļ™āļ‚āļēāļĒāļšāļĢāļīāļāļēāļĢāļ—āļĩāđˆāļ›āļĢāļķāļāļĐāļēāļāļēāļĢāļĨāļ‡āļ—āļļāļ™āļšāļĢāļīāļāļēāļĢāļ•āļĢāļ§āļˆāļŠāļ­āļšāļ­āļēāļ„āļēāļĢāļšāļĢāļīāļāļēāļĢāļ”āđ‰āļēāļ™āđ€āļ„āļĢāļ·āđˆāļ­āļ‡āđƒāļŠāđ‰āđ„āļŸāļŸāđ‰āļēāđāļĨāļ°āđ€āļ„āļĢāļ·āđˆāļ­āļ‡āļ›āļĢāļąāļšāļ­āļēāļāļēāļĻ

Detail posisi

The Call Centre Officer (Thai) position involves responding to customer inquiries and ensuring satisfaction through effective communication and coordination with maintenance teams.

Kewajiban

â€Ē Respond to customer inquiries about repairs and after-sales issues.
â€Ē Log and track service requests, ensuring timely resolution.
â€Ē Coordinate with maintenance teams for repair work.
â€Ē Follow up with customers to confirm satisfaction.
â€Ē Record interactions in the CRM system and generate reports.

Kualifikasi

â€Ē Fluent in Thai (spoken and written).
â€Ē 1-2 years of customer service experience, preferably in after-sales or maintenance.
â€Ē Strong communication and problem-solving skills.
â€Ē Experience with CRM systems.
â€Ē Work schedule: 6 days per week with shifts (5 days in-office, WFH on public holidays).

Keuntungan

\
Huneety A.I Salary Estimate
20,000 - 35,000 THB per month