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    Sanofi-aventis

    Customer Engagement Manager, Cardiovascular

    Sanofi-aventis

    Thailand | Bangkok

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Customer Engagement Manager, Cardiovascular

Sanofi-aventis
Sanofi-aventis (Bangkok, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
Sanofi-aventis
Sanofi, a global healthcare leader, discovers, develops and distributes therapeutic solutions focused on patients' needs

Detail posisi

The Customer Engagement Manager, Cardiovascular, plays a crucial role in leading customer engagement at the country level, focusing on enhancing customer satisfaction and loyalty.

Kewajiban

• Lead customer engagement efforts by prioritizing direct interactions and aligning with business objectives
• Design events and engage stakeholders at all levels
• Train sales managers and representatives on product knowledge
• Develop detailed call plans for consistent and personalized customer communications
• Utilize an omni-channel approach to engage customers across multiple platforms
• Collaborate with MCO Franchise lead to provide customer insights and market trends
• Optimize processes and systems with salesforce/KAMs for a positive customer journey
• Work in Agile with transversal teams and integrate market challenges
• Adopt digital transformation and Agile methodology for new operating models
• Ensure alignment with MCO strategies and collaborate with MCO teams

Kualifikasi

• Bachelor’s degree in Marketing, Business Administration, or related field
• 3-5 years of experience in a similar role

Keuntungan

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Huneety A.I Salary Estimate
52,000 - 86,000 THB per month

Tentang Sanofi-aventis

Sanofi, a global healthcare leader, discovers, develops and distributes therapeutic solutions focused on patients' needs