Specialist, E-Commerce
Detail posisi
The Specialist, E-Commerce is responsible for driving growth across various marketplace channels, ensuring optimal product presentation, and managing consumer acquisition and retention strategies.
Kewajiban
• Ensure all marketplace channels [Lazada/Shopee/Tiktok/Others (if any)] are growing and deliver KPI on track
• Ensuring optimal product presentation and visibility on online channels.
• Leading all initiatives across different services with platform theme and our own brand campaign for each platforms.
• Ensure consumer acquisition and retain them with satisfaction method, tool or program base on consumer behavior.
• Manage day-to-day collaboration all channel with brand/partner/customer
• Coordinating with internal cross function and partner for smooth operation including all supply chain and stock monitoring & management
• Establish and monitor progress against key performance indicators
• Monitor market trends and competitor analysis
• Responsible for partnership retain client satisfaction and tracking customer behavior based on data
• Works with internal and external stakeholders, other departments, Merchandise, marketing team, sales team, online team, agency etc. to ensure that everything is ready for go-live: branding, product and campaign.
• Work with Platform and marketplace [Lazada/Shopee/Tiktok/Others (if any)] to ensure that activities are in place and growing business together.
• Generate report and any platform analysis to related department
Kualifikasi
• Bachelor’s degree or higher in Marketing E-Commerce, Computer, Business or other related fields.
• 2-3 years of direct experiences in E-commerce and Digital Marketing from Retail.
• Direct experience E-Commerce Marketing, CRM and Database Marketing in Online Retail and digital campaign.
• Experience end-to-end customer shopping experience – UX, UI and CX
• Up-beat, positive, can-do attitude, inquisitive personality; trusted, reliable and goal-oriented.
• Fast-learner; Adaptability Quotient, analytical thinking and good communication skills; organized and dedicated.
• Good communicate both Thai and English.
• Able to work under pressure very well.
• Excellence work with MS Office task.