Senior Officer (Web Master)
Detail posisi
The Senior Officer (Web Master) is responsible for managing and updating the RCL Website, ensuring its efficiency, and implementing strategies to enhance user experience and engagement.
Kewajiban
• Updating all information and monitoring RCL Website to be efficiency.
• Implement landing pages for support company strategy.
• Monitor and analyze useful insight about website traffic in part that related with team.
• Implement proactive monitoring and alerting to detect issues before they impact users.
• Actively encourages feedback from all stakeholders and forward all information or issues to each location or related departments in HQ for handle.
• Communicates information about the company’s service and location info with the customers.
• Accurately records the information of all stakeholders who contact us via corporate customer service email and update the progress until close the job.
• Update weekly & monthly reports to Communication & Branding Department.
• Co-Work with other teams for development website.
• Other assignment by Direct Supervisor.
Kualifikasi
• Degree in Business Administration, Marketing or a related field preferred.
• 2 - 5 years working experience as Online Marketing, Web Administrator or Web Master.
• Have the working experience in Google Ad & Google Analytic.
• Have the working experience to handle all issues and complain from the customer and deal with related internal & external parties for solving & close the job.
• Have excellent written and verbal English communication skills.
• Good computer skills such as MS. Office, PIKTOCHART or familiar program.