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Detail posisi

The Customer Service & Online Sales position involves engaging with clients through various online platforms to sell products and provide exceptional service.

Kewajiban

• Selling and presenting products to clients' queries via all online and e-commerce platforms.
• Providing a crafted service experience to customer.
• Provide exceptional customer service via multiple chatting platforms.
• Service customer end to end process (Sales - Maintain Relationship - After Sales Service).
• Upsell products to maximize customer satisfaction and optimize sales.
• Build long term relationship with customer on professional manner.

Kualifikasi

• Having experience in a Sales Advisor or Customer Service role will be an advantage.
• Good command of English or Chinese.
• Excellent communication skills.
• Good logical thinking.
• Customer service oriented and driven in sales.

Keuntungan