Digital and Marketing Operations Officer

Qatar Airways (Thailand)

Qatar Airways (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

Qatar Airways is the national airline of the State of Qatar. Based in Doha, the Airline’s trendsetting on-board product focuses on: comfort, fine cuisine, the latest in-flight audio & video entertainment, award-winning service and a modern aircraft fleet averaging around 5 years of age. Awards by industry audit Skytrax: - Airline of the Year (2011, 2012, 2015, 2017, 2019, 2021, 2022) - World's Best Business Class (2013, 2014, 2016, 2017, 2018, 2019, 2021, 2022) - Best Business Class Airline Lounge (2014, 2016, 2021) - Best Airline in the Middle East (2014, 2015, 2017, 2018, 2021) - Best Airline Staff in the Middle East (2016) - Best Business Class Seat (2015, 2019, 2021) - Best Business Class onboard Catering (2021) Qatar Airways serves more than 160 key business and leisure destinations worldwide, with a fleet of over 200 aircraft. The airline flies to Australia, Asia, Europe, Middle East, Africa, North America, and South America. Qatar Airways is looking for the very best candidates to help support the Airline's incredible growth. Visit http://bit.ly/QRvacancies to land a great career.

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Fungsi pekerjaan: Pemasaran

Industri: Penerbangan dan Luar Angkasa Perhotelan dan Pariwisata

Detail posisi

We are recruiting for Digital and Marketing Operations Officer to be based in Bangkok, Thailand. Takes the initiative to execute all required Digital & Marketing Campaigns activities, as well as B2B & B2C activities to support meeting the key KPIs of Revenue, Brand awareness, Corporate penetration, Digital Direct and Loyalty. Monitors closely the day to day Digital and Marketing Campaigns ensuring that regular tracking is managed and reported to the leadership teams in the Regions and Head Office.

Kewajiban

• Planning and implementation of promotional offer, value-add and ancillary product propositions, and loyalty initiatives to achieve revenue, yield improvement, and digital penetration targets
• Act as the subject matter expert on the assigned countries’ B2B & B2C campaign process and tools
• Ensuring the implementation of the end-to-end campaign processes and procedures that support all B2B & B2C campaigns / activities are as per the agreed SOP and Qatar Airways Standards
• Collaborate with key internal stakeholders (for assigned countries such as Loyalty, Digital Direct, Digital & Marketing Operations) to maintain campaign processes and requirements to support collaboration and communication among the Digital & Marketing Campaign Hub.
• Manage, coordinate and communicate with external stakeholders (media agency / suppliers/ publishers/ partners) on deployment of all B2B & B2C campaigns for assigned countries
• Analyse web traffic data and ROI of all digital marketing activities/campaigns and provide the summary reports to the Management.
• Initiate effective marketing planning and measurement tools/processes as well as deliver standardized reports based on clearly set KPIs and metrics for all B2B & B2C campaigns.

Kualifikasi

• Bachelor Degree or Equivalent with Minimum 3 years of job related experience
• Strong experience required in Marketing as well as Digital
• Previous experience in Digital marketing is essential
• Overall Marketing fundamentals including Brand awareness techniques
• You must have the legal rights to live and work in Thailand to be considered for this role.