F&B Director / or F&B Manager

Pullman Hotels & Resorts (Phuket, Phuket, Thailand)

Phuket, Thailand

Pullman is part of Accor, a world leading hospitality group and a participating brand in ALL - Accor Live Limitless, the hotel loyalty program spanning over 40 brands and 5,600 destinations. Pullman Hotels & Resorts sets a new tempo in global travel and living, delivering an inspiring, energizing and enriching experience to new entrepreneurs. Pullman welcomes guests with the space they need to focus, work and play. Forward-thinking, hyper-connected and with a passion for art and fitness, Pullman retains the adventurous spirit and open-minded ambition that drove it to become a pioneering travel brand over 150 years ago. Today, Pullman features more than 150 properties in vibrant and cosmopolitan destinations around the world, including flagship properties such as Pullman Paris Montparnasse, Pullman Singapore Orchard, Pullman Suzhou Zhonghui in Greater China and Pullman Maldives Maamutaa.

Detail posisi

Join Accor as an F&B Director or Manager, where you will lead the food and beverage operations to ensure maximum departmental profit while maintaining high standards of quality and guest satisfaction.

Kewajiban

• Direct the functioning of entire operation of the F&B outlets concerning employees, guest’s issues, brand standard audits, facilities, sales and costs, to ensure maximum departmental profit is achieved.
• Controls and analyses, on an on-going basis, in order to optimize the following:
• Quality levels of product and service
• Guest satisfaction (RPS)
• Operating costs
• Sanitation and cleanliness (HACCP/ FSMS)
• Coordinates and supervises the preparation, presentation and service of food products to ensure the highest quality at all times
• Ensure all food served are being closely monitor and governed by food safety measures and meet with the highest food hygiene standards
• Planning and directing the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation
• Describing, assigning and delegating responsibility and authority for the operation of the various food and beverage sub-departments (i.e., room service, restaurants, banquet, catering, kitchen, stewards, etc.)
• Developing, implementing and monitoring schedules for the operation of all restaurants and bars to achieve a profitable result.
• Implementing effective control of food, beverage, and labor costs among all sub-departments
• Assisting in establishing and achieving profit objectives and the desired standards of quality food, service, cleanliness, merchandising and promotion
• Reviewing and evaluating the degree of customer acceptance of the individual restaurants and banquet service and catering; recommending new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment
• Maintaining effective communication, giving direction, training & development of staff, support, timely feedback and recognition of performance.

Kualifikasi

• Proven experience in a similar role within the hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to analyze data and make informed decisions.
• Knowledge of food safety and hygiene standards.
• Financial acumen and experience in budget management.
• Ability to work in a fast-paced environment and handle multiple tasks.