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Software Engineer for Support

PT Wide Technologies Indonesia (South Jakarta, Jakarta)
DKI Jakarta, Indonesia 🇮🇩
Leading provider of digital software products for banks in Indonesia, Malaysia and other Southeast Asian countries

Detail posisi

We are seeking a knowledgeable Application Engineer Support to monitor and maintain the efficiency of our software applications. In this role, your duties will include reporting to our senior software engineering team, collaborating with colleagues, and performing successful code migration. You will also be required to provide IT support to our clients.

Kewajiban

• Coordinate with the client's application team to identify and mitigate any technical issues that may potentially impact the production and supporting environments.
• Managing code migration across environments to ensure continued and synchronized functionality.
• Keeping a record of configuration changes and scheduling application updates.
• Documenting processes and monitoring application performance metrics.
• Ensuring that any production issue is logged, investigated and resolved to limit the chances of it happening again.
• Reports status, issues and risks to technical leads on a regular basis.

Kualifikasi

• A bachelor's degree in computer science, information technology, information systems, computer engineering, or similar.
• 3 years experience.
• Demonstrable experience as an application support engineer in a related field.
• IT standards, procedures, policy Java (J2EE preferred) application development in a web environment.
• Advanced knowledge of front-end and back-end programming languages, such as C++, Java, Javascript.
• Ability to manage code migration, document configuration changes, and monitor performance.
• Exceptional ability to provide front-end support to internal departments and web-based clients.
• Advanced proficiency in determining the causes of application errors and repairing them.
• Database Access and SQL Skills.
• Additional work hours may at times be required.
• Exceptional communication skills.
• Willing to Work From Office.

Keuntungan

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Huneety A.I Salary Estimate
5,000,000 - 9,000,000 IDR per month