Export Sales Department Manager
Detail posisi
The Export Sales Department Manager is responsible for driving sales, maintaining customer relationships, coordinating order processes, handling complaints, and managing the department budget while leading a team effectively.
Kewajiban
• Holding responsible to drive sales as per the budget or assigned target both new and current products or markets.
• Maintain good relationship with key customers via all communication channel.
• Coordinate with inter departments to smoothen order process from PO until shipment and a/r collection.
• Handle complaints diplomatically and provide solutions to calm down customers and fairly settle any claim.
• Collect all market information (price, product, marketing activity) vs competitor's information and regularly shared to management and team.
• Control department budget within the plan and assure most effectiveness from any spending.
• Submit and design strategy to share in monthly report togather with action plan.
• Able to manage workforce or sub-ordinate by motivation, knowledge sharing, upskill trainning to unleash their best potential.
Kualifikasi
• Master degree in business administration or related field
• 8-10 years of direct experience in Export Sales (food business preferable)
• Understanding on basic process and procedure of Export formality
• Able to travel within countries and overseas
• Good command of spoken & written English (knowing third language is a plus)
• Can-do attitudes and good communication skills (especially on negotiation skill)
• Ability to work under pressure of deadlines on multiple assignments
• Willingness to work long hours or occasionally during weekend/holiday
• Positive thinking with good service mind
• Good computer literacy; MS Word, PowerPoint, Excel
• Good presentation skill