Enterprise Sales Executive, Digital Services

Ninja Xpress (Jakarta, Jakarta, Indonesia)

DKI Jakarta, Indonesia

Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015, Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs. Ninja Xpress provides flexible service options and an easy-to-use system that enables real-time package tracking. These options are supported by professional and dedicated customer service. As a form of Ninja Xpress’s commitment to care for our loyal SMEs, we also have various Ninja Rewards programs such as Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans, to help our local SMEs with their businesses.

Detail posisi

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. The Digital Services team provides e-commerce sellers with a suite of digital tools that automates and optimizes the most challenging aspects of the e-commerce process. The incumbent drives the monetisation and growth of paid users using Sellercraft, contributing to the organization's overarching mission by expanding its user base, increasing revenue, and ensuring long-term customer satisfaction.

Kewajiban

• Assist Business Development Manager in formulating a Sales Strategy and Plan by analyzing market trends, identifying target customers and also matching Sellercraft features to target customers.
• Provide feedback for potential improvement in strategy and sales process.
• Reach out to leads based on sales strategy or processes to build relationships, identify sales opportunities, and communicate our value proposition to the potential lead.
• Actively listen to feedback from sellers to improve both product and sales strategy.
• Establish trust, credibility, and rapport with customers by providing exceptional service and support throughout the sales process.
• Engages in account management, identifying opportunities for upselling or cross-selling, and ensuring customer satisfaction and loyalty in the long term.
• Maintaining and updating up-to-date information in Sales CRM including Customer Details, Deal information and Pipeline Updates.

Kualifikasi

• Min 3 years in a sales role. Experience in tech product sales is an advantage.
• Comfortable in interpreting and using data as part of the sales pitch.
• Experienced in enterprise sales (Hunting, Farming, Pipeline Management).
• Degree or Diploma in any related field.
• Good Communication & Negotiation Skills, Analytical Thinking.
• English, Bahasa Indonesia.