Customer Service Officer - Local & Export Based in IE Bangpoo

Mega Lifesciences Public Company Limited

Mega Lifesciences Public Company Limited (Mueang Samut Prakan)

Samut Prakan, Thailand

Established in 1982, Mega Lifesciences public company limited is actively involved in helping millions of people have access to safe, effective, world class quality nutritional & herbal supplements, OTC and pharmaceutical products. From Thailand to the world, Mega is engaged in manufacturing, marketing, selling and distributing quality pharmaceutical, nutraceutical products and Fast Moving Consumer Goods (FMCG). Headquartered in Bangkok, we have our presence in more than 30 countries across the globe. At MEGA, We care for the customer – the doctor, the retailer & you. We care for “Human Wellness”; our first objective is to help people stay healthy. Our values are based on Truth, Trust, Respect and Freedom. Our way of life provides a learning environment wherein you change before you are forced to and help to build a Company that will live beyond each of us. We create value by marketing and selling medicines in developing countries. With two world class manufacturing facilities in Thailand and one in Australia, Mega operates over 30 countries employing 5,000 colleagues. At Mega you will drive your future and the future of this company.

Detail posisi

The Customer Service Officer - Local & Export position in IE Bangpoo involves assisting with shipment documentation, managing invoices, and ensuring timely delivery schedules while collaborating with various departments.

Kewajiban

• Assist in preparing shipment documentation.
• Generate and manage invoices.
• Coordinate internally to ensure timely delivery schedules.
• Collaborate with the Quality Department to obtain the Certificate of Analysis (COA) for shipment plans.
• Maintain and organize monthly customer service records.
• Undertake additional tasks as assigned by the immediate supervisor.

Kualifikasi

• Bachelor’s degree in Business Administration, Logistics, or a related field
• Minimum of 1 year of experience in customer service, logistics, or shipment coordination
• Preference for candidates with experience working with Myanmar clients or markets
• Strong organizational skills with a keen attention to detail and accuracy
• Effective coordination abilities across departments, especially with quality and logistics teams
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Strong English communication skills (both written and spoken)
• Proficiency in Burmese is an advantage
• Ability to work independently and handle multiple tasks under time constraints
• Problem-solving skills and a proactive approach to customer service