Sales Coordinator - MEA Sukhumvit Park-Bangkok

Marriott Executive Apartments (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

Introduced in 1997 to the Marriott International portfolio, Marriott Executive Apartments is the company’s only corporate apartment brand designed to provide upscale residential living. Personalized service and the assurance of a Marriott experience allow guests to achieve what they need to in an environment that has all of the comforts of home. Marriott Executive Apartments provide the space, ambience and privacy of residential living – an apartment with a separate bedroom, technology and work space for productivity, full kitchens, and laundry facilities. Each property is influenced by local design elements and features state-of-the-art facilities and technology. Hotel services include on-site access to food and beverage, concierge and housekeeping service, and fitness facilities to support life’s routines. Regular social functions with staff and other guests allow expat residents to meet others and to more easily settle into their new surroundings. Marriott Executive Apartments properties consist of studio, one-bedroom, two-bedroom and three-bedroom apartments, and are all located internationally (outside of North America). They are designed for executive expats staying 30 or more nights, usually on a temporary assignment or relocation.

Detail posisi

Perform general office duties to support Sales & Marketing, prepare sales-related documents, promote brand awareness, and serve as the point of contact for clients.

Kewajiban

• Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying).
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
• Promote awareness of brand image internally and externally.
• Gather materials and assemble information packages (e.g., brochures, promotional materials).
• Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
• Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.
• Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Comply with quality assurance expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Kualifikasi

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.