Mandarin Oriental Hotel Group (Thailand) (Bangkok, Bangkok City, Thailand)
Bangkok,
Thailand
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 36 hotels and 7 residences in 23 countries and territories, with each property reflecting the Group’s oriental heritage and unique sense of place. Mandarin Oriental has a strong pipeline of hotels and residences under development, and is a member of the Jardine Matheson Group.
Mandarin Oriental’s aim is to be recognized widely as the best global luxury hotel group, providing 21st century luxury with oriental charm in each of its hotels. This will be achieved by investing in the Group’s exceptional facilities and its people, while maximizing profitability and long-term shareholder value. The Group regularly receives recognition and awards for outstanding service and quality management. The strategy of the Group is to open the hotels currently under development, while continuing to seek further selective opportunities for expansion around the world.
The parent company, Mandarin Oriental International Limited, is incorporated in Bermuda and has a premium listing on the London Stock Exchange, with secondary listings in Bermuda and Singapore. Mandarin Oriental Hotel Group International Limited, which operates from Hong Kong, manages the activities of the Group’s hotels. Mandarin Oriental is a member of the Jardine Matheson Group.
The Restaurant Manager is responsible for managing all aspects of a specific department(s) within the restaurant, optimizing profits, increasing sales, and ensuring guest satisfaction.
Kewajiban
• Managing all aspects of a specific department(s) within the restaurant
• Selection, development, and performance management of restaurant employees
• Optimizing profits and increasing sales
• Managing scheduled shifts ensuring guest satisfaction
• Managing all operational issues to meet The Oriental’s standards of quality and service
• Assisting in the preparation of the department Sales and Marketing plans
• Ensuring the Outlets Operational budget is in line and costs are strictly controlled
• Maximizing profitability of the restaurant by increasing turnover and controlling costs
• Formulating and continually upgrading a Departmental Operations Manual
• Monitoring guest satisfaction and rectifying issues
• Ensuring guest needs and expectations are met
• Liaising with the Kitchen to ensure food quality, profitability, and presentation standards are met.
Kualifikasi
• Bachelor's Degree or Master's Degree in Business, Hospitality Management, or related fields
• 5 years experience in high volume restaurant operation
• Computer literate and proficient in Infogenesis & Microsoft office
• Thai & English language proficiency, both verbal and written
• Good interpersonal relationship with positive attitude
• Hard-working and able to work under pressure
• Experience in Banquet would be receiving special consideration
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