SP Quality Coordinator (Spare Part Coordinator)
Detail posisi
Kewajiban
• Control and responsible the quality for incoming and outgoing spare parts and machines outgoing spare parts and machines
• Handle the customer and warehouse enquiries, complaints and analyze defective part and problem
• Responsible to raise claim to vendor
• Contact with vendor about part quality problem and request the corrective action plan
• Support team to communicate with internal quality section or clarify specification with vendor
• Cooperate for checking quality of new part from new vendor and make inspection check sheet to warehouse clerk for comparing new part according to specification and make a quality report
• Prepare a weekly report summarizing the results of quality checking and update status
• Monitor & Follow up claim issues until it is solved completely
• Coordinate with logistic team for returning and delivery the parts to vendor or customer
• Prepare the shipping document for delivery and other document related to claim activities
• Coordinate and control the material movement at defect storage location on SAP with warehouse team
• Perform any related duties and assigned from supervisor
• Other tasks as assigned
Kualifikasi
• Minimum bachelor’s degree in Logistics or related field
• At least 2 years' experience in customer service, quality, claims
• Strong customer orientation, problem solving competence, communication skill, negotiation skill
• Strong Knowledge of Six-Sigma & quality tool training is more advantage
• Good understanding of business process in Beverage and Spare Parts Machinery or similar industry will be advantages
• Ability to handle work activity individually, multiple, demands and competing pressures
• Excellent command of spoken and written English language
• Experience with SAP will be advantages