Data Administration Coordinator/(CSR - Customer Service Coordinator)
Detail posisi
The Data Administration Coordinator/Customer Service Coordinator position involves communication and coordination between customers and operational units, ensuring efficient order processing and reporting.
Kewajiban
• Communication and implementation regarding order receiving, reporting, declaring inquiries and facilitating to customer and operation unit as appropriate.
• Monitoring a team for Issue internal work order to operational unit in accordance with customer’s requirements.
• Check on inventory stock for all products on the required intervals.
• Operates as an interface between Operations / Warehouse regarding all activities included customer.
• Supporting to a team for preparation of reports to customer, either internal or external, in accordance with applicable requirement.
• Supporting to a team for prepare a report for invoicing and handed over to accounting department.
• Report any unclear situation regarding operations directly to the Administration & Customer Relationship Manager.
• All other tasks assigned by Direct superior and members of the management team.
• Work location and hours may vary due to operational need.
Kualifikasi
• Bachelor degree or Master degree in any related filed, preferably Engineering, Logistics & Supply chains.
• Hard working and willing to learn.
• Having positive attitude and always sees challenges rather than problems.
• Hands on and be able to work under pressure.
• Good in problem solving and conflict resolution.
• Good organizational and interpersonal skill with proactive approach.
• Proficient in Microsoft Office.
• Good command of written and spoken English.