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Inside Sales Executive

Iron Mountain (Thailand)
Iron Mountain (Thailand) (Samut Prakan, Thailand)
Samut Prakan, Thailand 🇹🇭
Iron Mountain (Thailand)
IRON MOUNTAIN (THAILAND) LTD. is proud to be one of the pioneers in the global information management business. More than 30 years ago our parent company, Brambles, developed the business in Australia. In 1991 business expanded to North America and by the end of the decade Brambles was operating in Europe and Asia. Expansion into South America was soon to follow. In 1999 Brambles brought all of its information management businesses together under the Recall name. Once a collection of independently run companies, today we’re an integrated information management company based in Atlanta, Georgia, operating in 23 countries across five continents. The pioneering spirit of our parent company serves us well today. Recall has pioneered a whole new way of managing information for companies around the globe. We bring together the best in people, technology, industry experience and a real passion for quality.

Detail posisi

The Inside Sales Executive is an inside sales position responsible for growing and retaining an assigned book of existing Iron Mountain accounts. You will create and maintain solid relationships with your accounts and use a consultative approach to understand their current business goals and objectives and to leverage that knowledge to position and sell the appropriate solution. Success in this role is measured by hitting and exceeding monthly sales quotas, consistently staying ahead of activity metrics, and retaining existing customers, all in a team-focused environment.

Kewajiban

• Prospect within a book of business to schedule remote meetings, identify customer requirements and map them to a solution.
• Ensure consistent customer contact through a minimum of 125 dials and 10 scheduled customer phone meetings weekly; track all activity through Salesforce.com.
• Be fully prepared on every sales call to be able to execute a sales plan. This includes pre-meeting preparation, sales call goal setting, overcoming objections, proper materials and resource execution, and a follow-up plan.
• Proactively contact at-risk customers and resolve issues through customer needs analysis. Renew contracts well ahead of expiration.
• Quickly gain knowledge of IRM product offerings through online courses, self-study and interactive assessments.
• Partner with customer service, operations and the internal sales team to ensure a positive customer experience.
• Receptive to feedback and uses it to improve sales and workplace performance.
• Motivated to perform by increasing the product diversity offered to existing accounts; concentrating on finding avenues to generate increased sales from established accounts; and working to increase revenue by identifying additional products to complement what is currently sold to the existing customer base.
• Leverages available analytical data such as CRM, SFDC and social media sites; and demonstrates a keen understanding of economic, financial, market, and industry trends in order to drive profitable growth.
• Prioritizes and implements initiatives based on broader strategies. Demonstrates understanding of key industry trends and conditions.
• Effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties. Has a deep knowledge of customer's business, current macro- and microeconomic trends, industry trends, and potential new business opportunities. Understands and influences a wide range of customer stakeholders.

Kualifikasi

• A self-starter, driven, with strong interpersonal skills.
• Consistently hits or exceeds all metrics and sales targets each month, even under tough circumstances.
• Strong time management skills. Ability to effectively plan for success and allocate the appropriate amount of time spent on various stages of sales cycle.
• Manages sales pipeline effectively and accurately.
• Solution-based and business-to-business sales experience. Technology Sales Experience a plus.
• Understands the techniques required to develop, maintain and manage business relationships with clients and partner organizations in order to sell, implement.