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Detail posisi

The System Solution Coordinator (SSC) serves as RSC Asia’s primary focal point with the Refugee Processing Center (RPC) on matters related to the functionality and further development of START, including the use of Processing Guides and policy updates. This position is essential for driving business process changes, implementing change initiatives, and enhancing overall efficiency within the organization.

Kewajiban

• Support and contribute to initiatives directed by the RPC, ensuring alignment with organizational goals.
• Coordinate with department leads to achieve RSC Asia’s goals of improving efficiency, maximizing the use of START, and optimizing business processes.
• Engage with Senior Leadership and department leads to manage and execute change implementation projects, ensuring smooth transitions and successful adoption of new processes.
• Champion adherence to RPC’s global START processing guides, while keeping local exceptions to a minimum after obtaining authorization for local deviations from RSC Asia Leadership.
• Ensure consistency in program delivery and compliance with established guidelines.

Kualifikasi

• Strong understanding of PRM policies and START compliance requirements.
• Experience interpreting U.S. Donor regulations.
• Proven ability to support RPC-directed initiatives and collaborate with RSC Asia START users.
• Experience in training, system testing, processing guidance, and drafting local Standard Operating Procedures (SOPs).
• Excellent communication and leadership skills.

Keuntungan