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Restaurant Service Captain - Six Senses Yao Noi

IHG Hotels & Resorts (Thailand) (Phang Nga, Phangnga, Thailand)
Phang Nga, Thailand 🇹🇭
About IHG® IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good. With a family of 18 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,000 open hotels in over 100 countries, and more than 1,900 in the development pipeline. Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels Essentials: Holiday Inn Hotels & Resorts, Holiday Inn Express, avid hotels Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites Exclusive Partners: Iberostar Beachfront Resorts InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally. Visit us online for more about our hotels and reservations and IHG One Rewards. To download the new IHG One Rewards app, visit the Apple App or Google Play stores. For our latest news, visit our Newsroom and follow us on LinkedIn, Facebook and Twitter.

Detail posisi

As F&B Supervisor, I will assume full responsibility for the efficient operation in the following.

Kewajiban

• Review bookings and plan for the smooth outlet operation during shift.
• Ensure Outlet is checked prior opening to guests and ensure all area is clean, properly equipped and in a high standard of maintenance.
• Handle guest feedbacks, inquiries, and comments.
• Assist in scheduling, training and providing feedback to F&B Hosts.
• Supervise the F&B Host’s team.
• Work with an empathetic attitude.
• Ensure the prompt and efficient service required by standards.
• Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service.
• Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.
• Have good knowledge of all F&B outlets opening hours.
• Knowledge on menu prices and suggesting upselling when necessary.
• Ensure all equipment of the department is kept clean and in good working condition.
• Upkeep Six Senses guidelines and standards of service and operation.
• Strictly adhere to LQA standards and guest comments.

Kualifikasi

• High school diploma or equivalent and at least 2-4 years restaurant experience in a full-service outlet or similar setting.
• Hospitality diploma/degree from a recognized hospitality school is preferred.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Fluent in English and Thai. Any additional languages are preferred.
• This position is open only for Thai Applicants due to work visa/work permit restrictions.