Account Manager

IFF (Thailand) (Bangkok Metropolitan Area)

Bangkok, Thailand

Meet IFF: We boldly bring together science and creativity to create what the world needs. An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave. With 24,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same. Visit us at www.iff.com to learn more about how our talented people and new technology are challenging the expected, championing creators and doing more good for people and planet. Explore what sets us apart.

Detail posisi

Responsible for driving sustainable profitable sales and market share growth by identifying customer needs and opportunities, establishing solid customer relationships, leading, coordinating and reporting IFF activities, and promoting relevant solutions aligned with corporate strategy.

Kewajiban

• Develop multi-level cross-functional customer relationships with key customer decision makers/influencers
• Contribute/lead commercial negotiation (e.g., core listing, annual pricing, payment terms, rebates/cost savings agreements, supply contracts)
• Maximize potential advantage to IFF while delivering optimal solutions to customer (GP improvement, catalogue optimization, complexity reduction, etc.)
• Lead projects through effective communication, and collaboration with key external and internal stakeholders (CI/Marketing/Creative Teams/formulation etc.)
• Develop commercial strategy for allocated customer portfolio
• Build and execute account plans successfully
• Responsible for setting clear commercial targets (Sales/GP/New Win/Grow Market share) with the manager / Achieve new wins / grow market / market share aligned with account strategic plan
• Define and suggest the required account resources, investment, and relevant service model to support the account
• Ensure accurate monthly sales forecast to allow for effective operations planning and financial analysis
• Review brief and ensure all objectives and parameters are clear
• Evaluate and decide on final submissions with Scent Design Group and Creative teams
• Effectively promote the most appropriate IFF product solutions / portfolio aligned with the brief
• Generate proposal/price aligned with category margin guidelines or pricing officer
• Prepare presentation materials and staging submissions with stakeholders that maximizes IFF commercial advantage and resources
• Accurately forecast and update sales forecast tool (SFT) to capture performance vs budget, business risk & opportunities, new wins
• Monitor & Provide Account sales performance (monthly / quarterly / annually) and provide strategic project updates to Manager
• Lead internal and external teams to win projects

Kualifikasi

• Approximately 4-10 years of experience in sales, sales service, product development, or marketing preferably fragrance, cosmetics, FMCG, flavors, chemical or ingredients industries
• Strong track record at a similar level with a passion to