Service Engineer

Huneety (Confidential)

Bangkok

Bangkok, Thailand

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Detail posisi

The Service Engineer at Huneety Headhunting Services will be responsible for providing technical support and maintenance for our clients' systems, ensuring optimal performance and customer satisfaction. This role involves troubleshooting issues, conducting regular system checks, and implementing upgrades as needed. The Service Engineer will report directly to the Technical Services Manager, collaborating closely with the engineering team to deliver exceptional service.

Kewajiban

• Sales responsibilities for assigned business units (BU) and Customer Service (CS) for Thailand.
• Drive business development for existing and new customers.
• Regularly visit customers and build/manage relationships with existing and new customers.
• Manage customer relationships with a focus on customer service topics.
• Support sales and quotation process for CS offering and generate sales leads for equipment/plant business.
• Communicate market information to the Regional Sales Manager and supporting team.
• Identify projects and opportunities in the market for all business units within the business area.
• Ensure smooth flow of information from customers to internal departments involved in the process.
• Prepare quotations, negotiate and conclude contracts.
• Comply with the company's guidelines for pricing, contract, and payment terms.

Kualifikasi

• Utilization and responsibility for dedicated data set in CRM
• Develop CS Business in the BU to reach the budget
• Develop new Business areas and grow market presence in ASEAN areas
• Bachelor of Science, Engineering or related field
• Minimum of 5 years of experience in the process industry
• Sales experience for capital expenditures/ investment goods
• Technical background in the flour milling industry or similar industries is a plus
• Proficiency in Microsoft Office and internal software (Intranet, SAP)
• Familiarity with Quotation, CRM, and CS Web