IT Support

HOYA OPTICS (THAILAND) LTD. (Ratchathewi, Bangkok)

Bangkok, Thailand

HOYA keeps supporting the optical technology that has advanced highly in the age through our high-quality optical glass which is widely used for the optical elements in telescope, binoculars, lens shutter camera, interchangeable lens, office automation apparatus, video camera, digital camera, and cellular phone camera.

Detail posisi

The IT Support position involves providing application support for Microsoft Dynamics 365 and general IT support, ensuring efficient operation and maintenance of IT systems and infrastructure.

Kewajiban

• Provide application support for Microsoft Dynamics 365 (D365) to all users across the organization.
• Improve development, testing, and release efficiency by creating tools and frameworks for robust and high-quality D365 implementation.
• Design technical solutions and create implementation plans for D365 projects.
• Participate in the development and deployment of D365 systems.
• Test and roll out D365 solutions to ensure optimal performance.
• Conduct training sessions for internal key users to enhance their understanding of Microsoft 365.
• Work closely with Corporate and local IT team to implement corporate and local IT projects.
• Assist and support the development of system applications.
• Install, configure, and troubleshoot computer hardware, software, systems, networks, printers, and peripherals.
• Respond to IT support requests in person, via phone, email, or ticketing system in a timely manner.
• Diagnose and resolve technical issues related to operating systems, applications, and network connectivity.
• Collaborate with IT team members to ensure smooth operation of IT systems and infrastructure.
• Perform routine maintenance and updates on IT equipment and systems.
• Create and maintain technical documentation and manuals for IT processes and procedures.

Kualifikasi

• Bachelor’s Degree in IT or related fields.
• At least 2 years implemented or supported experiences in ERP, SAP, Oracle, Microsoft, or Software application or relevant job.
• Strong analytical and problem-solving skills.
• Ability to multitask and work independently in a dynamic environment.
• Good command in English and computer literacy.