Accounting receivable specilist

HCL Technologies (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

HCLTech is a global technology company, home to more than 219,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2024 totaled $13.4 billion

Detail posisi

The Accounting Receivable Specialist is responsible for monitoring collection interfaces, performing account reconciliations, and supporting customer inquiries to ensure satisfaction.

Kewajiban

• To monitor collection interface and perform customer’s account reconciliation of specific assigned accounts including other relevant payment related activities
• To timely apply payment
• To process receivables rescheduling request from Sales
• Support Team of Experts in resolving complex Accounts Receivable operational issues
• To undertake additional tasks that may be reasonably requested
• Provides support to customers by answering inquiries, troubleshooting customer problems and taking orders.
• Prepares correspondence and fulfills customer needs to ensure customer satisfaction.
• Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
• Relies on instructions and pre-established guidelines to perform the functions of the job.
• Primary job functions do not typically require exercising independent judgment.
• Position will receive direction and support.
• This position level would typically include junior Customer Services (CS) representative performing mostly tasks that do not require prior extensive experience.

Kualifikasi

• Excellent verbal and written communication skills
• Customer service experience
• Have background in customer service more than > 2 years
• Available to join immediately is strongly considered