Application Support (SAP SuccessFactors)
Detail posisi
Kewajiban
• Primarily responsible to plan, monitor and deliver scoped systems modules and functionality according to quality standards to provide ERP application management support.
• Provide solutions to incidents raised by customer.
• Conduct unit tests and/or integration tests.
• Configuration, modification, implement and support for related modules (SAP SuccessFactors)
• Analyze, solve problem (root cause) and provide appropriate solution.
• Support user in order to prevent and avoid any impact to business.
• Knowledge sharing and continued improvement.
• Trains key users and end users.
• Provide mentoring and knowledge sharing to colleague
Kualifikasi
• Bachelor’s degree or higher in area of Computer Science, Computer Engineering, Information Technology or related fields.
• Minimum of 3 years’ experience in IT system, application support or related fields.
• Minimum 2-3 years relevant SAP experience in the area applied for SAP SuccessFactors.
• Understanding of the business processes, standards and practices of related applications relevant to his/her area of responsibility.
• Integration knowledge with other SAP modules will be highly valued.
• Experience in SAP S/4 HANA.
• Excellent communication skills and customer relationship skills.
• Good analytical, problem-solving and consulting skills.