Credit & Collection Supervisor
Detail posisi
Kewajiban
Credit Management:
• Oversee the credit review and approval process, ensuring accurate risk assessments and compliance with company policies.
• Conduct periodic reviews of customer credit limits and terms, adjusting based on customer payment behavior and market conditions.
• Analyze credit performance data, prepare comprehensive reports for senior management, and offer recommendations for improvement.
• Work closely with sales, finance, and other departments to create cohesive credit policies that support company objectives.
Collections Management:
• Supervise daily collection activities, monitor outstanding balances, and ensure timely debt recovery.
• Develop and implement action plans to improve collection processes and reduce outstanding receivables.
• Negotiate payment plans or settlements with customers to resolve overdue accounts while maintaining positive relationships.
• Track performance metrics for collection efforts, including recovery rates and days sales outstanding (DSO).
• Identify trends, gaps, and areas for improvement in the collection process and initiate necessary adjustments.
Team Leadership and Development:
• Lead and support the credit and collection team, providing guidance, training, and performance feedback.
• Foster a collaborative and results-oriented work environment to achieve department targets.
• Conduct regular team meetings to review progress, address challenges, and update on policy changes or new practices.
Kualifikasi
• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• 3-5 years of experience in credit and collections, preferably in a supervisory role.
• Strong understanding of credit risk assessment, financial analysis, and collection practices.
• Proficiency in relevant software such as Excel, ERP systems, and collection software.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to lead and motivate a team, multitask, and meet deadlines in a fast-paced environment.
• Detail-oriented with strong analytical and problem-solving skills.