FCC is the tech-based firm specializing in customizing OMNI-CHANNEL, customer CONTACT, CRM, and CX Tech solutions.”
fcc services (fcc), former First Contact Center, was established since 2003 as a pioneer to offer exceptional customer experience services and most comprehensive 24-hour outsourcing contact center providing voice and non-voice customer services, assistance services, customized reward/privilege programs, and CRM solutions to build customer relationship between leading multinational corporations and their customers.
Over the past few years, fcc has focused on offering expert and customizable CRM & CEM technology solutions ranging from designing Customer Data Platform (CDP), developing CRM software, to first-party data collection.
