OP manager(Freight Forwarding)

Detail posisi

Kewajiban

• Familiarize with all aspects of maritime import and export business operations and guide improvements
• Track changes in shipping space and prices in the maritime market and adjust job positions accordingly
• Allocate company resources effectively to maximize profit and service quality
• Maintain relationships with airline customers and expand market share
• Communicate with overseas agents and ensure high-quality service
• Supervise and coordinate department work to enhance efficiency
• Coordinate with branch offices for business cooperation
• Conduct airline knowledge and business training for employees
• Coordinate with finance department on receivable and payable issues
• Handle emergencies on routes promptly
• Strengthen route, price, and customer service knowledge
• Track AMS IFS information for training operations
• Verify business lock orders for compliance with company standards and special fees

Kualifikasi

• Experience in maritime import and export operations
• Strong communication and organizational skills
• Ability to manage resources effectively
• Knowledge of airline industry and business operations
• Ability to handle emergencies and solve problems efficiently
• Familiarity with finance and receivable/payable processes
• Training experience in airline knowledge and business operations