OP manager(Freight Forwarding)

Detail posisi

Kewajiban

• Familiarize with all aspects of maritime import and export business operations and guide improvements
• Track changes in shipping space and prices in the maritime market and revise job positions accordingly
• Allocate company resources to maximize profit and provide good service
• Maintain stable airline customers and expand market share
• Communicate with overseas agents and provide high-quality service
• Supervise and coordinate department work to improve efficiency
• Coordinate with branch businesses for active cooperation
• Conduct airline knowledge and business training for employees
• Coordinate with finance department to resolve receivable and payable issues
• Handle emergencies on the route promptly
• Strengthen route, price, and customer service knowledge
• Track AMS IFS information for training operations
• Verify business lock orders for compliance with company standards and special fees

Kualifikasi

• Experience in maritime import and export business operations
• Strong communication and organizational skills
• Ability to analyze market trends and make strategic decisions
• Knowledge of e-commerce and its application in business operations
• Ability to coordinate and cooperate with multiple departments and branches
• Problem-solving skills and ability to handle emergencies effectively
• Familiarity with airline operations and industry regulations
• Training experience in business operations and knowledge
• Understanding of finance principles and receivable/payable management
• Attention to detail and ability to verify compliance with company standards