MS Chief Operations Officer
Ericsson (Thailand)
Thailand | Bangkok
Jadilah pertama yang melamar
Terakhir diperbarui 1 hari yang lalu
Managing Director (Chachoengsao)
Ericsson (Thailand)
Thailand | Bangkok
Jadilah pertama yang melamar
Terakhir diperbarui 1 minggu yang lalu
Customer Operations Manager - True
Ericsson (Thailand)
Thailand | Bangkok
Jadilah pertama yang melamar
Terakhir diperbarui 1 minggu yang lalu
Senior - Technical Support Engineer
Ericsson (Thailand)
Thailand | Bangkok
Jadilah pertama yang melamar
Terakhir diperbarui 2 minggu yang lalu
RF Planning & Optimization Engineer
Ericsson (Thailand)
Thailand | Bangkok
Jadilah pertama yang melamar
Terakhir diperbarui 2 minggu yang lalu
Senior RF Engineer
Ericsson (Thailand)
Thailand | Bangkok
Jadilah pertama yang melamar
Terakhir diperbarui 2 minggu yang lalu
Head of Network Operations - CU TH
Ericsson (Thailand)
Thailand | Bangkok
Jadilah pertama yang melamar
Terakhir diperbarui 3 minggu yang lalu
IR Engineer
Ericsson (Thailand)
Thailand | Bangkok
Jadilah pertama yang melamar
Terakhir diperbarui 3 minggu yang lalu
Junior - Technical Support Engineer
Ericsson (Thailand)
Thailand | Bangkok
Jadilah pertama yang melamar
Terakhir diperbarui 1 bulan yang lalu
Administrator
Ericsson (Thailand)
Thailand | Bangkok
Jadilah pertama yang melamar
Terakhir diperbarui 1 bulan yang lalu
Showing 1 to 10 of 11 results
MS Chief Operations Officer
Detail posisi
Kewajiban
• End to end responsible for managed services contract for a specific Customer
• Ericsson’s primary contact and escalation point for all matters relating to the execution of the contract including commercial, security & EHS / OHS-related issues
• Profitability & business case fulfilment including contract delivery transformation;
• identify & help secure add-on sales that meet MS Networks Margin requirements to
• ensure continuous improvement of profitability & revenue; decisively adding value to
• customer’s & Ericsson business
• Ensuring financial and operational performance monitoring & reporting, and driving
• improvement plans when needed
• Management and development of the customer relationship for the specific contract
• and ensuring customer satisfaction
• Fulfilment of the contract scope and SLA, and delivery execution ensuring that all
• services contracted under the MSA are delivered according to contractual obligations
• and requirements
• Managing the customer interface with respect to all service delivery contracted under
• the MSA for a specific customer
• All solutions delivered to Customer by delivery organizations under MSA scope
• Environmental and Occupational Health and Safety (EHS/OHS) as it relates to the
• contract, ensuring work executed follows Ericsson procedures and standards and
• EHS/OHS local laws and regulations
• Planning with the KAM for contract retention and support the KAM organization in
• contractual renegotiation or pre-sales for the specific customer
• Line management of the MSCLT organization including ensuring subordinates adhere to Ericsson Code of Business Ethics
• Securing fulfillment of the MSN objectives and responsibilities
Kualifikasi
• MS Delivery SLA and Business Case Fulfillment
• MS Customer Relationship Management
• MS Delivery Solution
• Contract Development & Management
• Line management of all people in MSCLT organization
• Delivering Results
• Commercial Thinking
• Contract Negotiation
• Ericsson Operations Engine Mode Of Operations
• Ethical Leadership
• Governance, Risk & Compliance
• Local Laws & Regulations Knowledge
• Occupational Safety And Health
• Performance Improvement.
• Work Level Agreement (WLA) and Service Level Agreement (SLA)
Tentang Ericsson (Thailand)
Creating game-changing technologies and services that shape our future - that's what we do. By combining creativity, expertise and technology, we open new possibilities in communication for you. And together, we support in resolving global challenges. For example by mitigating climate change and connecting every school in the world.