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Detail posisi

If you are a Logistics professional looking for an opportunity to grow, Emerson has an exciting opportunity for you! The Customer Care and Logistics Executive is responsible to drive and manage the logistics program. This role requires working closely with freight forwarders and ensuring door-to-door shipments meet operation needs. This position handles order related queries and coordinate with plant operations to ensure seamless and timely order fulfilment.

Kewajiban

In this Role, Your Responsibilities Will Be:
• Preliminary review of customer order Terms & Conditions and sales agreement. Coordinate with Emerson contract team and the customer to smoothen the approval of contract and ensure compliance with International Trade Compliance
• Preparation of weekly backlog report for SEA, monthly management report and other ad-hoc requirement
• Coordinate customer care process from order entry to ship to customer. Schedule and plan monthly sales shipment
• Support and coordinate with the sales team to support customer request and historical sales data
• Coordinate with forwarder for both local and oversea shipment, and ensure export shipment compliance
• Support finance in preparation of project costing for tooling and machine

Kualifikasi

For This Role, You Will Need:
• Bachelor's Degree or equivalent experience in any field
• Minimum 5 years working experience in Customer Care with some experience in logistics
• Commercially minded and outcome oriented
• Outstanding interpersonal skills and the ability to influence across a multi-function organization
• Strong analytical problem-solving skills
• Good sense of logic with ability to work under pressure and tight deadline
• Great teammate who can work lead and work along side with the others in the multinational environment without authority
Preferred Qualifications that Set You Apart:
• Excellent written and verbal communication skills
• Good command of English
• Good computer skill, proficient with Microsoft Office
• Self motivated and energetic with sense of urgency

Keuntungan