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Head of Operations

Doo Technology Singapore Pte. Ltd. (Bangkok)
Bangkok
Bangkok, Thailand 🇹🇭
Doo Group established in 2014, currently headquartered in Singapore. After years of development, Doo Group has become a large fintech-motivated financial service group, with multiple sub-brands like Doo Clearing, Doo Financial, Doo Prime, Doo Tech, and more. Doo Group is committed to serving individual and institutional customers around the world with creative trading brokerage services for equities, futures, CFDs and other financial products. Currently, Doo Group operates the financial trading licenses in the United Kingdom, the United States, Mauritius and Vanuatu, with operating centres in Singapore, Hong Kong, London, Dallas, Kuala Lumpur and other places. Doo Clearing is sub-brand aiming at offering an institutional and bespoke level of liquidity accessing and clearing services for equities, futures, CFDs and other financial products. With the robust clearing system powered by Doo Tech, Doo Clearing is now serving 400+ brokers, broker-dealers, hedge funds, family offices, fund managers, introducing brokers and professional traders. Relying on the rich experience with liquidity providers, the professional technical team, the huge trading volume, the close partnership, and the access to a number of top clearing and ECN partners, we are committed to becoming the industry’s best clearing service and liquidity provider with the stable environment, competitive spread and best execution. Doo Financial is an online brokerage brand that provides global Securities, Futures, and CFDs Trading under the onshore regulatory framework. Our goal is to provide one-stop global investment and financial trading services for high-net-worth clients through a global layout. Doo Prime is an online brokerage brand that provides professional investors with global financial instruments (CFDs) on our trading platform. It is committed to providing high-quality customer service, a stable trading environment, highly competitive trading costs, the best trading execution and diversified trading products. It collaborates with Doo Financial and Doo Clearing to meet the needs of customers at different levels. Doo Tech is a software technology provider serving the financial industry. With millions of dollars in research and development investment every year, we have a set of large-scale financial technology systems with independent intellectual property rights, such as the broker back-office system BrokerForce, the trading system InTrade, social trading system Outrade, Clearing Cloud, a clearing system. At the same time, Doo Tech has fully self-built data centres in Equinix HK2, LD5, NY5, SG1, TY3, our own AS Number, and is a member node of the BGP network. These powerful infrastructures are supporting the daily operations and rapid development of Doo Group. Doo Group set the mission as providing customers with secure, reliable, professional and convenient trading services, aiming at becoming a global, leading and fin-tech based financial services group.

Detail posisi

We are seeking an experienced Head of Operations to lead and optimize the operations of our Thailand Sales Office. This role involves overseeing daily activities, enhancing team productivity, and ensuring operational excellence aligned with our company's objectives.

Kewajiban

• Oversea and administer the sales operations team.
• Assist to Develop and implement strategies to enhance team performance and productivity.
• Oversee daily operations of the Thailand Sales office.
• Ensure compliance with company policies and legal guidelines.
• Manage operational budgets and forecasts.
• Collaborate with the sales team to refine sales strategies and approaches.
• Oversee Customer Service processes to enhance customer satisfaction.
• Prepare and present regular operational reports to senior management.
• Analyze sales data to identify trends and areas for improvement.
• Liaise with other departments to ensure alignment with overall company goals.
• Build and maintain strong relationships with key partners and stakeholders.

Kualifikasi

• Proven experience in business development, sales, or a related role within the Forex industry of at least 5 years.
• Proven experience managing a team.
• Demonstrated ability to work independently, set priorities, and meet business development targets.
• Ability to build and maintain strong relationships.
• Strong analytical, strategic thinking and problem-solving skills, with the ability to identify market opportunities and develop actionable plans.
• Understanding of market dynamics and industry trends.
• Native in Thai language both written and oral.
• Fluency in English; proficiency in an additional language is highly desirable.
• Willingness to travel as required to attend meetings, conferences, and industry events.
• Networking and relationship-building skills to expand the company's client base.
• Outstanding communication and interpersonal skills.
• Reliable, with integrity of character and strong business acumen.

Keuntungan

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Huneety A.I Salary Estimate
110,000 - 200,000 THB per month