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(Up to 23K/New Grad) Sales Administrator (SaaS/PDPA)

Data Wow (Phra Khanong, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
Data Wow is an expert in data processing and a leader in AI development. With vigorous computer visions and best-in-class solutions supported by our strong Japanese partner, we offer end-to-end tailored solutions across all data stages – data labeling, management, and deployment. We are well-equipped with the capabilities to deploy web/app development, data pipeline and warehouse, data analytics, data security, Artificial Intelligence (AI), and Machine Learning (ML). Examples of our solutions and technologies are full-service data labelling and tools, data engineering, predictive analytics, big data, and tech/AI consultation and training. We leverage our knowledge in an extremely specific domain to address and tackle novel business problems via data-driven systems. We are industry agnostic, and we solve pressing issues for companies of all sizes – from startups to large enterprises. Through our holistic approach, we combine the latest technology with in-depth business understanding to deliver actionable, impactful and measurable values.

Detail posisi

The Sales Administrator position involves supporting the business development team, managing customer interactions, and ensuring smooth sales operations within a SaaS environment.

Kewajiban

• Support business development team in preparing, checking and processing documentation such as contracts, service purchasing orders, quotations, tax invoices, and business letters
• Handle customer leads, including contacting potential customers to discover business needs, proposing appropriate services/solutions, following up with on-going discussions, and ultimately closing sales
• Handle client inquiries, issues, or complaints related to services/solutions, usage issues, etc. by phone or email
• Verify orders including customers' personal information and payment details
• Manage sales and customer records on CRM system for accurate and updated data
• Coordinate with internal and external teams to support related projects
• Build sales performance reports for weekly and monthly sales meetings
• Support sales operations and other tasks as required
• Gather, outreach, and track leads to turn them into sales
• Coordinate business meetings, provide client consultations, and lead pitching on relevant solutions, focused on delivering business impact
• Create proposal and/or quotation, and other business documents as required
• Coordinating sales efforts with Project Manager/Legal Counsel to ensure smooth project execution
• Ensure that all client issues, inquiries and concerns are addressed swiftly and accurately throughout the project
• Continuously find ways to improve sales processes and internal operations
• Maintain strong relationships with clients and related network
• Visit and revisit clients and potential leads to evaluate needs or promote products/services (upselling) as required
• Liaison with internal teams, including Product, Marketing, and Development to ensure continuous improvement
• Keep good relationships with clients and take CSAT post-implementation

Kualifikasi

• Bachelor's Degree in Business, Sales, Marketing, or related field
• At least 1 year of experience in Sales Administration (for SaaS product a huge plus)
• New graduated are also welcome!
• Ability to communicate effectively with clients, namely selling, persuading, conflict resolution
• Good understanding of sales performance metrics to build impactful sales reports and evaluate progress
• Advanced knowledge of administrative recordkeeping
• Excellent interpersonal and communication skills
• Excellent problem-solving and multitasking skills
• Good at G suite and Microsoft Office
• Good English and Thai both written and verbal

Keuntungan

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Huneety A.I Salary Estimate
14,000 - 25,000 THB per month