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IT Product Owner (CRM)

CJ MORE
CJ MORE (Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
CJ MORE
CJ MORE, one of the most popular Thai retailers. To establish itself apart from competitors, CJ MORE would launch a new business in 2020 under the theme "More Than a Supermarket." Being more than simply a supermarket and convenience store to fulfill all of consumers' needs and differentiate from other peers in the same market with our strong store brands such as Nine Beauty, Bao Cafe, Uno and A-Home. The firm is moving forward and growing its own retail brand to better serve its consumer groups, with the goal of becoming a public company in the future. CJ MORE is a unique iteration of the typical supermarket, providing a wide variety of products and services and consumer goods at reasonable prices. The company has expanded substantially over the last 18 years. There are now more than 1000 branches operational in over 42 provinces nationwide.

Detail posisi

The IT Product Owner (CRM) is responsible for managing the product development lifecycle, collaborating with stakeholders, and ensuring the delivery of high-quality products that meet customer needs in the retail industry.

Kewajiban

• Collaborate with various stakeholders to gather requirements, define product features, and prioritize them.
• Create and maintain a clear and detailed Product Backlog for the development team using tools such as Jira or Confluence.
• Utilize insights from Data Analysis to aid in decision-making and product improvements.
• Work closely with the UX/UI design team to conduct user research, usability testing, and enhance user experience.
• Closely collaborate with the development team to ensure the delivery of high-quality products on time.
• Monitor key product metrics and adjust plans as necessary to achieve set goals.
• Manage communication and expectations of stakeholders throughout the product development lifecycle using appropriate tools.
• Present data-driven insights to executives and relevant parties to inform strategic decision-making.
• Facilitate user testing sessions and gather feedback to continuously improve the product.

Kualifikasi

• At least 3-5 years of experience as a Product Owner, Business Analyst, or similar roles related to software product development, particularly in the retail industry.
• Experience working with CRM systems is a plus.
• Solid understanding of Agile and Scrum methodologies.
• Experience using Agile collaboration tools such as Jira, Confluence, Trello, or Asana.
• Familiarity with using Backlog or Ticket Management Tools to manage tasks and track progress.
• Excellent communication and presentation skills, able to smoothly coordinate with various teams.
• Analytical thinking, able to identify customer needs and translate them into User Stories.
• Knowledge and skills in Data Analysis and using related tools.
• Experience in conducting user research and user testing, and collaborating with UX/UI teams.
• Basic technical knowledge related to software development, such as databases and APIs.
• Strategic perspective and understanding of the retail business, able to align product direction with organizational goals.

Keuntungan

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Huneety A.I Salary Estimate
56,000 - 90,000 THB per month