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List of jobs found:

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    Senior Web Software developer

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  • BRED IT (Thailand)

    Windows Middleware Applications Engineer

    BRED IT (Thailand)

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  • BRED IT (Thailand)

    Core Banking Analyst

    BRED IT (Thailand)

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    Jadilah pertama yang melamar

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  • BRED IT (Thailand)

    PMO & IT Governance Officer

    BRED IT (Thailand)

    Thailand | Bangkok

    Jadilah pertama yang melamar

    Terakhir diperbarui 5 hari yang lalu

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    Linux Middleware Engineer

    BRED IT (Thailand)

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    Jadilah pertama yang melamar

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Field Service Manager (Industrial Machinery)

Huneety Co.Ltd
18 Ratchadaphisek Rd, Khwaeng Khlong Toei, Khlong Toei
10110, Bangkok
Bangkok, Thailand 🇹🇭
Worskpace used for Huneety headhunters to source candidates

Detail posisi

The Field Service Manager will oversee the delivery and optimization of service operations, ensuring high levels of customer satisfaction and operational efficiency. This role involves managing a team of service professionals and collaborating with cross-functional departments to implement best practices and drive continuous improvement.

Kewajiban

• Handle and process customer inquiries for service requests efficiently.
• Understand customer needs to provide accurate information and assistance.
• Respond to customer phone inquiries, orders, and complaints professionally.
• Collaborate with the CS Sales Team to support sales leads for spare parts.
• Plan and allocate Service Engineers for projects, services, and emergencies.
• Manage daily workloads for the maintenance team to meet departmental targets.
• Coordinate service personnel activities to ensure quality and efficiency.
• Oversee logistics support for the CS Workshop, including delivery and invoicing.
• Lead the growth and development of the Service Operations team through training.
• Work with the Accounts Department to ensure accurate invoicing and payments.

Kualifikasi

• Mechanical, Electrical & Electronics, Mechatronics Engineering or similar education background
• Minimum 5 years experience within Customer Service, Manufacturing, Installation or Service, Sales
• At least 3 years of hands-on experience in customer-facing or customer first point of contact role
• Experience in order processing, logistics, or Customer Services
• Ability to develop within the technical field
• Basic knowledge of machinery and familiarity with MRO
• Proficiency in SAP (SD Module, Stock, Purchasing)

Keuntungan

95,000 - 105,000 THB per month

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