OBC Audit Broker

Chapman Freeborn Airchartering

Chapman Freeborn Airchartering (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

Chapman Freeborn - the global aircraft charter specialists and aviation support company, with a proven reputation for innovation, expertise and professionalism. Established in 1973, Chapman Freeborn has over four decades of experience providing specialised air charter solutions for both passenger and cargo movements. With offices worldwide, we’re always right where you need us. UK: +44 (0) 1293 832 366 US: +1 888 678 5387 (Toll Free) Chapman Freeborn is an air charter broker and it is not a direct air carrier or direct foreign air carrier in operational control of aircraft; the air charter broker service advertised will be provided by a properly licensed direct air carrier or foreign air carrier.

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Fungsi pekerjaan: Keuangan & Akuntansi

Industri: Penerbangan dan Luar Angkasa Rekayasa

Detail posisi

This vacancy is for an OBC Audit Broker for Bangkok, Thailand where you will conduct operational audits, ensure legal and policy compliance, and drive continuous service quality improvements.

Kewajiban

• Conduct regular live job audits of broker operations to ensure adherence to company policies and procedures
• Identify areas for improvement and provide recommendations to enhance service quality
• Analysis of customer expectations and satisfaction
• Ensure that all brokerage activities comply with internal policies and internal standards
• Review and verify broker communication
• Ensuring compliance with legal standards and guidelines
• Report any non-compliant broker actions to the respective operations manager
• Work with the operations manager to address non-compliance and implement corrective actions
• Prepare detailed audit reports and present findings to management
• Maintain accurate records of audit activities and compliance checks
• Follow up on action items and ensure timely resolution of identified issues
• Monitor and report any incidents that could lead to non-compliance or operational issues
• Work with relevant office to investigate and resolve incidents promptly;

Kualifikasi

• Experience in Operational Auditing
• Knowledge of Compliance Standards
• Strong Analytical and Reporting Skills
• Excellent Communication Abilities
• Problem-Solving and Incident Management