Senior Digital Communications Support Officer

Central Watson Co., Ltd. (Khlong Toei)

Khlong Toei

Bangkok, Thailand

WORLD OF WATSONS Watsons is Asia’s leading health and beauty retailer, currently operating over 7,200 stores and more than 1,500 pharmacies in 13 Asian and Watsons continually sets the standards in the health, wellness and beauty market. Our promise to customers - LOOK GOOD, FEEL GREAT – is something we make happen every day, by going the extra mile, by bringing smiles to people’s faces, and by providing the best of health, wellbeing, beauty and personal care in our stores and online ABOUT WATSONS Watsons is Asia’s leading health and beauty retailer, currently operating over 7,200 stores – more than 1,500 of which are pharmacies, in 13 Asian and European markets, including Mainland China, Hong Kong, Taiwan, Macau, Singapore, Thailand, Vietnam, Malaysia, the Philippines, Indonesia, Russia, Turkey and Ukraine. Watsons continually sets the highest standards in the health, wellness and beauty market, providing personalized advice and counseling in health, beauty and personal care on top of its market-leading product range, making customers LOOK GOOD, FEEL GREAT every day. Since 2009, Watsons has been the No. 1 Pharmacy/ Drugstore brand in Asia*. In Europe, Watsons is also the leading Health & Beauty retailer in Ukraine. Watsons is the flagship health and beauty brand of A.S. Watson Group.

Detail posisi

Join our creative and energetic Digital Communications Team at Watsons Thailand! We are dedicated to crafting engaging and impactful digital experiences that resonate with our audience in the beauty and wellness industry. This role is perfect for someone who thrives in a fast-paced environment, with a talent for coordinating and managing multiple tasks seamlessly. If you’re passionate about eCommerce, content management, and digital marketing, this is an exciting opportunity to dive into the dynamic world of digital communications and make a real impact.

Kewajiban

Key Responsibilities:
• Website, App & Marketplace Support: Drive weekly and monthly online promotions and marketplace communications by briefing graphic designers, creating engaging visuals, and coordinating promotional ads.
• Agency Collaboration: Partner with external agencies to submit ad copy, artwork for effective campaign execution.
• Content Management: Oversee weekly and monthly updates for banners on Web, App ensuring consistency across platforms.
• App Push Notifications: Design targeted push notifications and manage audience segmentation for app users.
• Project Testing: Participate in UAT testing for new projects, ensuring a seamless user experience and error-free launches.
• Weekly Insights & Optimization: Monitor keyword search trends, traffics, track ROAS weekly, and collaborate with agency for performance optimizations.
• Monthly Analysis & Summaries: Prepare monthly report & join regional team meeting as required.
• Internal Coordination: Attend and contribute to weekly team meetings, aligning efforts across departments.
• Documentation & Purchase Orders: Verify media schedules, manage documentation, and process POs as required.

Kualifikasi

Job Requirements:
• Proven experience in digital communications, eCommerce, or related fields.
• Strong understanding of content management systems and digital marketing strategies.
• Excellent communication and collaboration skills.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Proficiency in analytics tools and performance tracking.
• Creative mindset with attention to detail.