Sales Associate
Detail posisi
The Sales Associate is responsible for achieving sales targets, providing exceptional customer service, and ensuring smooth operations in the boutique.
Kewajiban
• Strive to achieve sales targets to meet individual and boutique targets, both quantitative and qualitative
• Track sales on a daily/weekly/monthly basis to ensure own targets are met
• Monitor quota on all categories of product before closing the sales with client
• Deliver a unique and exceptional client experience including sharing passion and values of the Maison
• Master perfectly the sales ceremony (welcome, discover and understand, convince, close and develop) and strive to always improve and surprise the client(s)
• Act as the privileged contact for the client(s) in case of After Sales
• Cultivate strong client relationships and develops client loyalty to efficiently develops the client portfolio and executes targeted CRM and CS actions
• Participate to client events and acts as an Ambassador of the Maison
• Respect Maison and boutique policies and compliance
• Ensure assigned operational tasks by the immediate Supervisor are completed timely and orderly, e.g. stock-take accuracy, stock preparation, monthly stock counting, stock arrangement, cleanliness of back of house
• Participate to the implementation of Visual Merchandising
• Assist with special projects when required
Kualifikasi
• Minimum Bachelor degree (any field)
• Minimum 2 years of retail experience preferable in Watches & Jewellery luxury retail
• Strong team player
• Highly motivated and fast-learner
• Client service mindset and digital proficiency
• Result-oriented and proactive
• Great communication and presentation skills
• Excellent command in English and Thai. Proficient in Chinese is a plus
• Well groomed, with a pleasant and dynamic personality