ERP Support Section Manager
Detail posisi
We are seeking an experienced ERP Section Manager to lead and manage the ERP unit within our organization, specifically overseeing our Microsoft Dynamics 365 Business Central (D365BC) system. The ERP Section Manager will be responsible for ensuring the system's optimal performance, managing enhancements, and supporting seamless integration across business processes. This role demands a proactive leader with strong technical expertise in D365BC and the ability to collaborate effectively with cross-functional teams.
Kewajiban
• Team Leadership: Manage and lead the ERP unit, including hiring, training, and performance management to maintain a high-performing team.
• ERP System Management: Oversee the configuration, implementation, and maintenance of D365BC to meet company standards and support operational needs.
• Project Management: Lead ERP projects, including system upgrades, new module implementations, and process improvement initiatives within D365BC, ensuring timely and cost-effective project completion.
• Collaboration: Work closely with department heads, key stakeholders, and cross-functional teams to understand business needs and ensure D365BC solutions align with organizational goals.
• Vendor Management: Engage with Microsoft partners, consultants, and vendors, managing service agreements and ensuring prompt resolution of technical issues related to D365BC.
• Data Management: Ensure data accuracy, security, and integrity within D365BC, coordinating with IT and data teams to uphold best practices.
• Process Improvement: Identify opportunities to streamline business processes through D365BC’s capabilities and develop solutions that enhance efficiency and productivity.
• Compliance & Risk Management: Ensure that ERP operations comply with company policies and regulatory requirements, implementing risk management strategies as needed.
• User Support and Training: Provide guidance, support, and training to D365BC users across departments, fostering a strong understanding of system functionality.
Kualifikasi
• Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. A Master’s degree is a plus.
• Experience: Minimum of 3-5 years of experience in ERP systems management, specifically with Dynamics 365 Business Central, and at least 2-3 years in a leadership role.
• Technical Skills: Proficiency in Microsoft Dynamics 365 Business Central, with knowledge of ERP system configurations, data integration, and reporting tools within D365BC.
• Project Management Skills: Proven ability to manage multiple D365BC projects simultaneously, with strong organizational, budgeting, and time management skills.
• Analytical Skills: Strong analytical and problem-solving skills, with a solid understanding of business processes and ERP best practices within the D365BC environment.
• Communication Skills: Excellent interpersonal and communication skills, with the ability to convey complex technical information to non-technical stakeholders.
• Certifications: PMP, Microsoft Dynamics 365 certifications, or other relevant.