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Detail posisi

The Service Engineer is responsible for coordinating projects related to troubleshooting, installation, testing, commissioning, preventive maintenance, repairs, and servicing of Bayer Radiology and in-licensed products.

Kewajiban

• Responsible to coordinate projects (territory basis) which include troubleshooting, installation, testing and commissioning, preventive maintenance, repairs, and servicing of all Bayer Radiology and in-licensed products.
• Strong technical understanding of IT systems and network. Preferred to have knowledge and experience in Radimetrics dose monitoring system.
• Utilize SAP Mobile system to record every service provided to customers, update usage And replenishment of spare parts.
• Provide operational user training (lead) to end-users, when necessary, across all models of Radiology devices.
• Maintain and lead an efficient administration and customer service support processes, service PM schedule.
• Build and maintain strong relationships and communication with end-users, OEM, and hospital BME teams.
• Must follow and adhere to all company processes and procedures outlined and require for GDPMDS/ISO certification.
• Complete required administrative duties and functions that are associated with job responsibilities.

Kualifikasi

• Diploma or degree in Engineering or related field.
• Between 6 to 8 years of relevant working experience in the healthcare industry.
• Strong contacts with good relationships in Radiology.
• Customer-orientated, Team player.
• Excellent knowledge of all necessary tools.
• Good communication, interpersonal, and presentation skills, including excellent English skills (spoken & written).
• Able to work with minimum supervision.
• Positive attitude.
• Strong technical understanding of IT systems and network. Knowledge and experience in Radimetrics dose monitoring system would be high consideration.
• Able to travel across ASEAN, Hongkong, Taiwan.

Keuntungan