Sales Support Officer (Group Health Insurance)

AXA Insurance Public Company Limited (Pathum Wan)

Bangkok, Thailand

AXA Insurance Public Company Limited, is committed to supporting our customers to achieve stability and prosperity through providing a comprehensive range of services in motor, personal accident, travel, health, property and marine, etc. It is our inherent responsibility to support the communities we operate in, hence creating a sustainable business via constant and considerable contribution in the dimensions of health, environment and the community. AXA values equal employment opportunity. We are committed to promote Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our family, and to build an inclusive culture together which allows everyone to maximize their full potential.

Detail posisi

We are seeking a Sales Support Officer (Group health Insurance) to sustain and grow our group health insurance business.

Kewajiban

• Provide high quality customer service across all channels (Brokers, Agents, Direct).
• Lead the invoice adjustment process by analyzing discrepancies, coordinating with relevant teams, and ensuring accurate billing.
• Manage communication between sales and new clients, offering assistance and resolving issues.
• Coordinate workflows between Employee Benefits and other departments.
• Analyze data and review checklists before submit to related team.
• Develop sales pitching decks and client manuals.
• Handle sales reimbursement expenses and budget management.
• Collaborate with Underwriting, Claim, and Operations teams to find appropriate solutions for the customers.

Kualifikasi

• Bachelor degree in insurance, Business Administration or related fields.
• 2 years of experience in an insurance business.
• Have experience in health insurance product would be advantage.
• Effective English communication.
• Proficiency in Microsoft Excel, including data input, formula calculations and reporting.
• Attention to Detail.
• Critical thinking and analysis.