Operations Manager - SEEN
Detail posisi
Kewajiban
• Lead the operations of a specific outlet.
• Ensure profitable operations.
• Achieve outlet business goals.
• Accurately forecast business demands.
• Work with management to develop & execute the marketing plan.
• Ensure the manning schedule is up to date.
• Oversee regular preventative maintenance.
• Maintain outlet safety and sanitation standards.
• Lead by example through a ‘hands-on’ approach to motivate team members to excel.
• Manage team member performance.
• Identify any training needs.
• Develop and deliver the required training for supervisors and team members in an effective way to maximize guest satisfaction.
• Develop team members to enable them to achieve their career goals.
Kualifikasi
• College diploma in Hotel Management or related field.
• Previous experience in a Food & Beverage/Restaurant operations management role especially Rooftop would be an advantage.
• Passion for leadership and teamwork.
• Eye for detail to achieve operational excellence.
• Excellent guest service skills.