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Avani Hotels and Resorts
Thailand | Surat Thani
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Avani Hotels and Resorts
Thailand | Krabi
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Avani Hotels and Resorts
Thailand | Surat Thani
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Thailand | Surat Thani
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Avani Hotels and Resorts
Thailand | Surat Thani
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Avani Hotels and Resorts
Thailand | Surat Thani
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Avani Hotels and Resorts
Thailand | Krabi
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Avani Hotels and Resorts
Thailand | Krabi
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Duty Night Manager
Detail posisi
Kewajiban
• Conduct guest arrivals and departures.
• Confidently provide personalised, proactive guest service
• Impart your knowledge and recommendations about the hotel, its facilities and the local area including restaurants and attractions;
• Provide outstanding guest experiences by demonstrating a commitment to service excellence and maintaining standards.
• Maintain professional, open and honest communication to assist guests and make accurate bookings.
• Ensure that all daily tasks are completed accurately and in a timely manner;
• Maintain accurate guest accounts, adhering to strict confidentiality policies and procedures;
• Ensure guest queries and complaints are handled efficiently and effectively;
• Manage the Reservations system in order to maximise bookings, availabilities and revenue streams
• Reconcile daily finances and reporting statistical and financial information
• Assist in general administration duties in the Front Office department and general duties across the Housekeeping, Maintenance and Food and beverage departments as required.
• Work unsupervised and exercise initiative
Kualifikasi
• You have successfully completed training in the hotel industry
• You already have valuable experience in the front office
• Your communication is always characterized by friendliness and appreciation
• You celebrate the art of hospitality
• English are a matter of course for you
• You are characterized by a high level of quality awareness and service orientation
• Teamwork and mutual support are core values for you
• Your positive charisma and your very good manners round off your profile
Tentang Avani Hotels and Resorts
Refreshingly understated, contemporary and simple. Whether you want a leisurely family break or romantic escape, AVANI hotels and resorts provide the right space for relaxed and inspired comfort. Discerning service, relaxed dining and engaging recreation facilities for all guests are a given.