Senior Business Analyst Officer - Personal Assistant Managing Director
Detail posisi
The Senior Business Analyst Officer - Personal Assistant Managing Director will be responsible for analyzing requests and issues, collaborating with stakeholders, preparing user manuals, coordinating training, supporting trading systems, and verifying data accuracy.
Kewajiban
• Analyze requests and issues to develop business requirement documents for system and platform development.
• Collaborate with all stakeholders to design conceptual solutions and create technical specifications.
• Prepare user manuals, test scripts, and conduct usability testing.
• Coordinate training for program, application, and system users.
• Support and document incidents for new and existing trading systems and platforms, and track actions to ensure efficient operation.
• Assist users in planning, facilitating, and tracking project execution.
• Verify data accuracy in the system to coordinate with relevant internal and external parties for resolution.
Kualifikasi
• Bachelor's degree in Statistics, IT, Computer Science, or a related field.
• Minimum 3 years' work experience in Business Analyst / System Analyst with programming skills in developing web applications.
• Experience with ERP, CRM systems, or real estate and construction systems; experience in real estate is a plus.
• Proficient in Microsoft Office with advanced skills in Excel and VBA.
• Creative and innovative mindset.
• Excellent communication, analytical, presentation, and negotiation skills with clients/employees/system developers.
• Strong problem-solving skills.
• Good interpersonal skills and a strong team player.
• Ability to work under high pressure.