Outlet Manager

Alila Hotels (Surakarta, Central Java, Indonesia)

Jawa Tengah, Indonesia

Surprisingly Different... The hallmark of Alila is the combination of innovative design and luxury in unique locations, set apart by an unprecedented level of private space, crafted artisanship, personalized hospitality, and bespoke learning journeys. Alila means “Surprise” in Sanskrit, which suitably describes the refreshing character of our properties and impressions of our guests when they stay with us. In support of sustainable tourism, Alila hotels adopt EarthCheck operating standards, integrating the natural, physical and cultural elements of their environments. To stay at any of Alila's hotels & resorts is to embark on a destination experience – be it in recreating the flavors of the local cuisine, enhancing your well-being through ancient healing arts or the thrill of adventure sports, you will re-discover the luxury of living at Alila.

Detail posisi

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, while meeting employee, guest and owner expectations. The Outlet Manager is responsible for a successful independent profit center, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, and helping to ensure the financial success of the outlet.

Kewajiban

• Assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards.
• Ensure maximum guest satisfaction while operating within budget.
• Help to ensure the financial success of the outlet.

Kualifikasi

• Proven experience in restaurant management, in a luxury or fine-dining setting.
• Strong leadership and interpersonal skills.
• Excellent organizational and time-management abilities.
• Knowledge of food and beverage trends, as well as local and international cuisines.
• Exceptional customer service skills and a passion for exceeding guest expectations.